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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Collate materials
  2. Match inserts
  3. Reconcile output

Required Skills

Required skills

basic materials handling and use of technology skills

OHS in relation to lifting and shifting stock

literacy skills to read job specifications and document an information matching trail

basic numeracy skills to reconcile mail

effective communication with colleagues and supervisors

teamwork with colleagues and supervisors to maintain the production process

identifying problems by using random checks to ensure quality is met and reporting discrepancies

planning and organising to ensure that materials are in the correct order and collated correctly

Required knowledge

waste disposal procedures

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

manually collate and insert irregular and bulky mail or packages according to job specifications and within the production timeframe

demonstrate an ability to find and use information relevant to the task from a variety of information sources

the individual will change individual items collate pick and pack mail or packages and remove any spoils or faulty work

Context of and specific resources for assessment

Assessment must ensure

assessment may take place on the job off the job or a combination of these

off the job assessment must be undertaken in a closely simulated workplace environment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioningobservation combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Matched may include:

the process of keeping together a unique insert to the addressee that goes with at least one other unique insert in the same package, or a unique insert to the addressee that goes with the address information located on the outside of the package

Matching may include:

labels added

censoring stickers to meet:

particular state and territory legislation

meet client preferences

Materials may include:

could include magazines, bulky or large paper inserts, samples in show bags, PR or promotional materials

Control of materials may include:

includes spoils, depleted stock, oversupplies and undersupplies.